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We need your comments



Thank you for visiting The Internet Kitchen.  We are glad you are here and hope you will enjoy your time at our site.  If you like what you see please let others know.  If you do not like what you see please let us know.



With your feedback we will keep improving The Kitchen so that it will always be a place you will enjoy visiting.



General information:


How to Order

To place an order simply use our ShoppingListTM.  Browse around the Kitchen and as you find items of interest click on the check boxes adjacent to each item and then, before you leave the page click on the "Add Selections to List" button.  When you are done with your shopping click on the nearest [Check Out] icon to view, edit and check out your order at any time.


Four ways to pay

From the check out screen you have the opportunity to verify the items on the ShoppingListTM and select the payment method. We can accept payment on-line with SecureOrderTM or via the phone, FAX, or snail mail.

SecureOrderTM gives you the opportunity to make your payment on-line. To ensure security you will be connected to a secure commerce server using encrypted data transmission. With SecureOrderTM you can use a Visa, MasterCard, Discover or American Express. Click on the "Place SecureOrderTM" button in the "Check out" screen to chose this option.

If you would prefer you can phone, FAX, or mail your payment information to us, we will also call you if you wish. From the "Check out" page select "Place Phone/FAX/Mail Order". A form will then come up asking for your delivery and billing information.  After you have input your delivery and billing information press the "Send form" button. A new page will come up giving you instructions where to call.

By using our ShoppingListTM you will only need to give us your Name, order number, and credit card number.


How to contact us:

Mail Phone
sales@your-kitchen.com

The Internet Kitchen
1640 Palm Avenue
San Mateo, CA 94402
USA

Order Line:
   1 (888) 730-0199 
   

Office: 1 (650) 349-2665
FAX:   1 (650) 349-2666

 

Office Hours:
7:00am - 6:00pm Pacific Time
Monday - Friday
   

Shipping and handling fees:

Up to $15.00 $5.95
$15.01 to $30.00 $6.95
$30.01 to $40.00 $7.95
$40.01 to $50.00 $8.95
$50.01 to $75.00 $10.95
$75.01 to $100.00 $12.95
$100.01 to $150.00 $14.95
$150.01 to $200.00 $15.95
$200.01 to $300.00 $16.95
$300.01 and up Free Shipping within the continental U.S.

 

The above freight chart is for continental U.S. shipments only.  All packages to the continental U.S. will be shipped via UPS GroundTrack or U.S.Postal Service. 

Packages to Alaska, Hawaii and Canada addresses will be shipped via United Parcel Service Standard or the U.S. Postal Service.  Shipping and handling charges will be based on weight, size and distance.  Before packages are shipped to these destinations you will be advised of the charges by email

NOTE:  All other International shipments and APO/FPO shipments will be sent only by UPS Expedited Worldwide shipping.  Payment by Money Order or Bank Cashier's Check is required prior to shipping.


Return Policy:

15 day money back guarantee. Please call or email for shipping information before returning merchandise.


Privacy Policy:

The Internet Kitchen takes the protection of our customers' personal information very seriously.  We do not rent, sell or distribute the customer information entered on this site.  

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